Orders

1. Manage Your Orders via the Navigation Menu
2. Review Your Orders in the Dashboard

 1) Manage Your Orders via the Navigation Menu

Step 1: Open Orders

1. Click My Sales in the navigation menu.
2. The order overview page will open.

Step 2: Filter Your Orders

You can filter your orders by:

• Customer name
• Event title
• Creation date
• Sales source (konfetti or your booking solution)
• Event start and end dates
• Sales status

Step 3: Open an Order

Click "View Order" to open the detailed order page.

Step 4: Review Order Details

The order page contains all important information related to the booking, including:

• Customer information
• Booking status
• Purchased experience or event
• Event date and time
• Number of participants
• Add-ons and additional services
• Order value and payment information

Step 5: Manage the Booking

You can also initiate a rescheduling directly from the order page.

For more information, see Rescheduling & Cancellations.

2) Review Your Orders in the Dashboard

Step 1: Open the Dashboard

Go to the Dashboard in your Partner Portal and scroll to the bottom of the page.

Step 2: View Recent Orders

There you will find an overview of your most recent orders.

Step 3: Open Order Details

Click "View Order" next to any booking to access the full order details.

The order page will open with the same information and management options described above.