Invoicing and payment

Here you will find everything you need to know about bookings, invoicing and payments.

1. What data do we need from you for the credit note and payout?

2. How to set up your Stripe account?

3. How, and when will I be paid?

4. What happens if someone books via the booking solution?

5. What happens when a booking is made via our sales team?

6. Does the credit note conform to normal tax regulations?

What data do we need from you for the credit note and payout?

You have to provide your invoice and financial data in the partner portal so that we can issue you a credit note. 

From July 2024, payouts will be made via Stripe to make our payments even easier and more secure. The strict security measures guarantee that your bank details are handled securely.

You can find detailed information on the process here.  

How to set up your Stripe account?

You will need to set up your Stripe account in your partner account. This is urgently required, as the payouts to you will be made via Stripe from now on! 

If you have any questions, please contact us at partner@gokonfetti.com. 

Set up your Stripe account: 

1. You can access your account settings via the cogwheel at the top right and “Account setup”. 
   
2. Go to the “Invoice and Financial” tab.
3. Click on “Set up Stripe Account”. 
   
4. You will then be redirected to Stripe and go through the verification process. 
   
5. In the first step, select the correct company type. This is important as the form will adjust its requirements accordingly. Not sure which option to choose? Take a look at this guide. 
   

How and when will I be paid?

As a partner, you will receive your payment in the first five working days of the following month after the service has been provided. 
We upload the credit note to your partner portal. You can find it in “Invoices”. 

You can also change the payment frequency to bi-weekly. This will increase the commission by 2% gross to a total of 25.8% gross per booking. 

1. To do this, go to " Account setup" in your partner account via the cogwheel and the " Invoice and Financial" tab.
2. Here you will find the field "Bi-weekly payout" and can set the slider to "Yes".
3. That's it already! From now on, you will receive your payment every two weeks. 

If you want to change the payment frequency back to monthly payments, please contact us at partner@gokonfetti.com.

What happens if someone books via the booking solution?

If you receive a booking on your website via our booking solution, all invoices will continue to be processed via our partner portal. You will be able to download and manage your sales and invoices like all other sales with konfetti.

What happens when a booking is made via our sales team?

Even for bookings made via our sales team, e.g., by corporate customers, you do not have to invoice us or the customer - we take care of that.
The booking is made like any other booking via your partner portal. You can view the booking there and also view and download the corresponding credit note once the payment has been made. 

Does the credit note conform to normal tax regulations?

Yes, you can download the credit note as a PDF and present it to your tax consultant. You do not have to create invoices for us or the customer.

You can access your credit notes in the partner portal under “Invoices”.