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      Course reviews

      Learn how to get course reviews and why they are important for your offers.

      This article answers the following questions:


      💡 We will notify you about every new review by e-mail.


      Why are good reviews important?

      Positive reviews bring some advantages for you:

      • Increased Visibility: Your courses will appear higher on konfetti, increasing their visibility.

      • Valuable Feedback: Reviews offer valuable insights from your course participants, helping you improve your courses.

      • Building Trust: Positive reviews can motivate other customers to book your course. The more reviews you have, the more trust you build with potential participants.


      NEW:       Get More Reviews Directly On-Site

      From now on, you can easily collect honest feedback from your participants, even from those who did not book through konfetti! Use your personal QR code and review link in the Partner Portal to gather more reviews:

      • Show the QR code directly on your phone.

      • Share the link via WhatsApp, social media, or email.

      • Print the QR code and place it visibly in the course room, at the entrance, or on flyers.

      The easier it is to access your reviews, the more reviews you will receive! 📢


      How do I get positive reviews? 

      1. Ask proactively: Encourage participants to leave a positive review for your course. Let them know that a good review helps you grow.

      2. Meeting expectations: During the event, focus on providing an unforgettable experience for the participants. Their expectations will align with the promises made in your course description, so it’s essential to meet those promises.

      3. Reviews through incentives: Participants who leave a review will receive a 15 Euro discount voucher for their next booking through konfetti. They will receive an email after your course.

      💡 Tip: You can also send your participants the QR code and review link after the course via email or on other channels to collect even more reviews.


      Where can I find my reviews?

      If your course receives a review, this will be shown on the course page under your course description. Participants can rate your course with 0 to 5 stars and write a short text about their experience. 

      You can also find your reviews in the partner portal in “My reviews”.


      How are reviews managed by konfetti?

      • Helpful reviews in the spotlight: To optimize the user experience, we prominently display the most helpful and positive reviews. 
      • Highlighting specific reviews: Due to the diversity of preferences, we keep certain reviews in a prominent position. Whether it's a product with an overall high rating or a service with specific features, we want to make relevant information easily accessible.
      • Individual management of reviews: Each review is closely checked and feedback is handled individually depending on the type of comment.


      Can I respond to reviews?

      If you think a review is unjustified, simply get in touch with your contact person at konfetti. If, for example, three 5-star ratings and one 1-star rating have been given for an event date of your course, contact us and let us know what went wrong.

      If we receive a strongly negative and unfair rating, it will automatically be marked as “hidden”. This means that it will be temporarily stored in the back office only and will not be displayed on your course page. 

      Partners in the Starter, Professional, or Enterprise package have the option of responding to reviews directly via email. Learn more about our packages and prices here.

      How can I integrate my konfetti reviews on my own website?

      There are various ways to display your confetti reviews on your website:

      1. partner-banner
      2. general-banner
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      For more information and support with implementation, please feel free to book yourself a meeting.