--- title: Mail Support Communication at konfetti  description: Contact the konfetti Partner Support team by email. Learn how requests are assigned and handled during absences to ensure fast support. --- [Skip to content](https://partner.gokonfetti.com/en/konfetti-helpcenter/so-kannst-du-uns-erreichen#main-content) - [English](https://partner.gokonfetti.com/en/konfetti-helpcenter/so-kannst-du-uns-erreichen) - [Deutsch (German)](https://partner.gokonfetti.com/de/konfetti-helpcenter/so-kannst-du-uns-erreichen) English Show submenu for translations ![logo-2](https://partner.gokonfetti.com/hs-fs/hubfs/Screenshot%202026-04-16%20160508.png?width=179&height=31&name=Screenshot%202026-04-16%20160508.png) Open main navigation Close main navigation - - [English](https://partner.gokonfetti.com/en/konfetti-helpcenter/so-kannst-du-uns-erreichen) - [Deutsch (German)](https://partner.gokonfetti.com/de/konfetti-helpcenter/so-kannst-du-uns-erreichen) English Show submenu for translations - [Login Partnerportal](https://backoffice.gokonfetti.com/#/sign-in) [Login Partnerportal](https://backoffice.gokonfetti.com/#/sign-in) How can we help you? - There are no suggestions because the search field is empty. 1. [konfetti Helpcenter 2.0 (en)](https://partner.gokonfetti.com/en/konfetti-helpcenter?hsLang=en) 2. [Help & Support at konfetti](https://partner.gokonfetti.com/en/konfetti-helpcenter/help-support-at-konfetti?hsLang=en) # Mail Support Communication at konfetti   Communication at konfetti Simply send us an email at **partner@gokonfetti.com**. Your request will be sent to our shared Partner Support inbox and automatically assigned to the responsible team member. This ensures that your inquiry is handled reliably even during vacations or other absences, as another team member can seamlessly take over when needed. Whether you have questions about your events, bookings, payouts, or account settings, our Partner Support team is here to help. We recommend including all relevant information in your email so we can assist you as quickly as possible. undefined - [konfetti must know](https://partner.gokonfetti.com/en/konfetti-helpcenter/konfetti-must-know?hsLang=en) - [First Steps as new Partner](https://partner.gokonfetti.com/en/konfetti-helpcenter/first-steps-as-new-partner?hsLang=en#main-content) - [First Information](https://partner.gokonfetti.com/en/konfetti-helpcenter/first-steps-as-new-partner?hsLang=en#first-information) - [First To-Do's](https://partner.gokonfetti.com/en/konfetti-helpcenter/first-steps-as-new-partner?hsLang=en#first-to-dos) - [Step-by-step instructions](https://partner.gokonfetti.com/en/konfetti-helpcenter/first-steps-as-new-partner?hsLang=en#step-by-step-instructions) - [Additional Services from konfetti](https://partner.gokonfetti.com/en/konfetti-helpcenter/additional-services-from-konfetti?hsLang=en) - [Further Training for Partners](https://partner.gokonfetti.com/en/konfetti-helpcenter/further-training-for-partners?hsLang=en) - [My offers](https://partner.gokonfetti.com/en/konfetti-helpcenter/my-offers?hsLang=en) - [My dates](https://partner.gokonfetti.com/en/konfetti-helpcenter/my-dates?hsLang=en) - [Waitlist and Date Requests](https://partner.gokonfetti.com/en/konfetti-helpcenter/waitlist-and-date-requests?hsLang=en) - [Marketing](https://partner.gokonfetti.com/en/konfetti-helpcenter/marketing?hsLang=en) - [My orders](https://partner.gokonfetti.com/en/konfetti-helpcenter/my-orders?hsLang=en) - [Invoices & Payouts](https://partner.gokonfetti.com/en/konfetti-helpcenter/invoices-payouts?hsLang=en) - [Help & Support at konfetti](https://partner.gokonfetti.com/en/konfetti-helpcenter/help-support-at-konfetti?hsLang=en) [![Screenshot 2026-04-16 160508-1](https://partner.gokonfetti.com/hs-fs/hubfs/Screenshot%202026-04-16%20160508-1.png?width=146&height=25&name=Screenshot%202026-04-16%20160508-1.png "Screenshot 2026-04-16 160508-1")](http://gokonfetti.com) gokonfetti.com Help-Center Copyright © 2026, Konfetti GmbH