Partner Success Guide

Welcome aboard

Get started with konfetti

This guide shows you what really matters to ensure your experience gets found and booked.

1

Together, we’ll make your experience visible.

Your first step

Get to know the partner area

This is where you’ll manage your profile, experiences, dates, bookings and requests – all in one place.

Open partner area

2

People book with people.

Positioning

Answer three questions at a glance

Who?Who is behind your offer?
What?What makes your experiences special?
Why?Why are you the right choice?
Where can I find my partner profile?

You can find your partner profile in the partner area under “My Account”.

What is the Page Title and how should it be structured?

The Page Title is the title of your partner page. It briefly describes who you are, what experience you offer and where it takes place. Recommended format:
Brand name: Experience in city, e.g. “die Krake: Cocktail classes in Munich”.

How to make your profile convincing

  • Add your contact and company details
  • Set your Page Title
  • Write your profile description
  • Upload a logo or profile picture
Sales tip

Avoid generic statements. Be specific about the experience, venue or method that makes you stand out.

3

Set it up once. Get paid smoothly.

Quick & important

Your financial details are the basis for selling

  • Enter your billing details
  • Set up your payout account
How do payouts work?

You’ll receive your payout monthly, during the first working days of the month following the date your experience takes place. For an event in September, the payout is made at the beginning of October.

Where can I find my statements?

We upload your statement as a PDF under “My Invoices”.

How does billing customers work?

We take care of that. The customer pays when booking, before the event. The payment is initially made to us, so we also issue the customer’s invoice.

4

Create an experience that sells.

A faster way to a compelling offer

Use our AI-assisted creation tool

You can create your offer with support from our AI. Based on your details, it generates a clear, SEO-optimised title and a persuasive description that you can review and edit to suit your needs.

01 · The title

A strong title gets found and understood

Use terms customers actually search for. Name the specific experience, the location and – where relevant – a standout feature.

Experience+Standout feature+Location
× Less clear

Creative Sunday

✓ More compelling

Paint pottery in Berlin with drinks

SEO tip

Place the most important search term as close to the beginning as possible. A strong title sounds natural and doesn’t need repeated keywords.

02 · Images & first impression

Show the feeling, not just the materials

People want to imagine what your experience feels like. Show the atmosphere, real participants, the process and the result.

× Avoid

Flyers, collages and images with lots of text

✓ Better

Bright, authentic images captured during the experience

Technical requirements for images and videos

Images

  • At least 5 and no more than 10 images
  • Maximum file size: 5 MB per image
  • File format: JPEG, PNG, WEBP or HEIC
  • Landscape format with a 16:9 aspect ratio, ideally 1920 × 1080 pixels
  • Avoid portrait images, as they are not displayed correctly on the website

Videos

  • Optional, no more than 1 video
  • Maximum file size: 10 MB
  • File format: MP4 or MOV
  • Aspect ratio:
    • Portrait: 9:16, ideally 1080 × 1920 pixels
    • Landscape: 16:9, ideally 1920 × 1080 pixels
03 · Description & offer

A description that inspires

Write a clear, specific description from the customer’s perspective.

  • Highlights: The unique selling points of your experience
  • What’s included: Included materials, services and refreshments
  • Target audience: Who is it ideal for, and is any prior experience needed?
  • Schedule: A rough outline of what happens and when on the day
  • What to bring: Any items or clothing participants need to bring
  • Introduction: A short overview and an engaging description of your experience
5

Dates turn interest into bookings.

Dates and individual requests complement each other

Even if you offer dates, customers can still send individual requests for private groups, hen or stag parties, and corporate events.

Manage availability in the Date Manager

In the Date Manager under “My Dates”, you can manage capacities in just a few clicks.

We’ll notify you by email for every booking.

Plan your dates with sales in mind

1

Offer dates regularly

Reliable, recurring slots work better than isolated, irregular dates.

2

Plan ahead

Many customers plan several weeks in advance.

3

Keep them up to date

Update capacities, exceptions and sold-out dates promptly.

4

Plan for groups

Additional options for private groups and companies create more revenue potential.

How can I set my prices and capacities?

You’ll find a step-by-step guide in our Help Center →

Where and how can I add dates?

You’ll find a step-by-step guide in our Help Center →

6

Turn requests into bookings.

Set your request preferences

Under “My Account” → “Requests”, you can set the minimum and maximum number of participants, lead time and excluded weekdays.

The group size determines the route

Fewer than 11 peopleThe request goes directly to you. You can easily respond by email or in the partner area.
11 people or moreOur Sales team supports larger groups and companies and sends suitable requests to you by email.

How date requests work

1

Respond to the request

You’ll receive an email and can accept the request, decline it or suggest an alternative. When you accept, the settings from the booking option, such as the number of participants, are applied. For special cases, you can create a separate option.

2

Exclusive for 48 hours

The confirmed date is reserved exclusively for the customer for 48 hours. After that, it becomes publicly bookable.

3

Date added automatically

You’ll find the date under “My Dates” in the Date Manager, where you can deactivate it at any time if you can no longer offer it.

Make your experience bookable.

When you’re ready to publish your offer, we’ll review and approve it. Reviews take place daily from Monday to Friday.